Shipping policy

Thank you for shopping with HT Supply. Please review the details below regarding order processing and shipping.

Order Processing Time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days; we will notify you by email if there is a significant delay.

Shipping Rates and Delivery Estimates
Shipping charges for your order are calculated and displayed at checkout. Delivery times are estimates and can vary depending on the shipping method selected and your location within the United States.

Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Restrictions
We currently only ship within the United States. If you are located outside the United States, we are unable to fulfill your order at this time.

Damages
HT Supply is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Questions
If you have any questions about shipping your order, please contact us.